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Carnival Splendor Cruise Review


Tom Ogg
TomOgg @ aol.com

Pre-Cruise | The Ship | The Cruise

The Cruise


The Long Beach Cruise Terminal and Queen Mary

 

Sunday, May 3rd, 2009; Long Beach, California; Casual Dress
We left our home in Valley Center and drove north on the 405 Freeway to the Long Beach Freeway. We followed the signs to the Long Beach Cruise Terminal without incidence and was pleasantly surprised at how easy it was to find the terminal, park and check our luggage for the cruise. After checking in using the repeat passenger's line, we made our way onto the Splendor. My first impression when I entered the ship was "WOW, pink, circles, lights." We checked out our cabin and then the others for the family we were traveling with and then got ready for the dreaded lifeboat drill. We noticed at the lifeboat drill that the ship did not seem to be full regardless of the fact that Carnival was giving cabins away at rock bottom prices.

 

After dressing for dinner, we all decided to meet in the Atrium Bar for a cocktail before going in to dinner. The group playing in the Atrium was quite loud, but we stayed and enjoyed our wine and the entertainment before making our way into the Black Pearl Restaurant and the first of our dinners there. Since this was my first dinner on Carnival in over a decade, I was anxious to see how it progressed. Joanie and I decided to share a bottle of wine and ordered it. It was served promptly and poured with equal dispatch. I was already liking our waiter / wine steward. After ordering and some conversation our appetizers were delivered to our table of eight. I had ordered the shrimp cocktail and enjoyed it. Next our salad came and I had ordered Caesar salad, which I also enjoyed. Fresh Atlantic Salmon was on the menu and was served to me. I took one bite and realized that it was not as fresh as salmon needs to be to avoid a mushy texture which I do not care for. I took a couple of small bites and ended my affair with the salmon. I might mention that the salmon was served with the skin still on it, which hintsthat the cook knew that it might not be as fresh as it should have been.

I drank some more wine and enjoyed a cup of decaf for dessert. Everyone else was very happy with their meal and I wrote the salmon off as simply a bad choice. After dinner Joanie and I went to the Piano Bar as we tend to enjoy them very much. The entertainer, Ron was wonderful! He played music all night and captivated us with his talent. We had a great time. The piano bar was virtually empty with the exception of a few other couples, but that did not last long.


The Mariner of the Seas Docked in San Francisco

Monday, May 4th, 2009; San Francisco, California; Casual Dress
We slept great in our cabin as the bedding is simply wonderful. I got up early and made my way up to the Lido Buffet and enjoyed a cup of coffee and the open ocean. We were not to arrive in San Francisco until later in the daytime, so I started exploring the ship. I went to the Coffee bar and purchased a couple of specialty coffee drinks for myself and Joanie and went back to the cabin.


Clearing the Golden Gate Bridge

 

Working most of the morning, I watched as we came under the Golden Gate Bridge seemingly barely clearing the bottom of the bridge itself. We sailed well into the bay and eventually found our pier and secured the ship in port. We were all finishing lunch when we started making plans to get off the ship. We had decided to disembark once the ship was cleared by immigration and meet in the Atrium Bar to wait for the announcement. The announcement was made and the ship was cleared, so we finished out drinks and made our way down to deck two. Holy cow! The line to disembark was the length of the ship. I immediately remembered the response that Bob Dickinson, then President of Carnival Cruise Lines said when asked about the dramatic increase in the number of passengers visiting several ports and their ability to move / accommodate / and process them.

"Look, people wait in line for an hour or more to take a ride at Disneyland, what is the difference here?."

Bob, got it.

We decided to go back up to the Atrium Bar and wait it out. After 30-minutes we went back down and were able to disembark after only a 5-minute wait. Once off the ship, we started walking to wards the Fisherman's Wharf, only the pier that we were at was several pier from Pier 39, much less the wharf itself. The Splendor had docked at a pier about a mile from the tourist area and it required a long walk to get to it. Oh well, we thought. We had a great visit. Our focus was on getting some sourdough bread, shrimp and crab and enjoy it San Francisco style. After Fisherman's Wharf, we visited Pier 39 for a shopping stop. Sue purchased a bunch of stuff and we all had fun walking around. That is when I saw that the Mariner of the Seas was docked right next to Pier 39 and took the above picture. We had a great time. While it was a long walk back to the ship, we had really had fun in San Francisco.

Back on board we met for cocktails once again in the Atrium Bar and again found it loud and crowded. We decided to strike out for a new place to meet prior to dinner. When we entered the restaurant, our waitor had our bottles of wine waiting for us and poured a glass upon our sitting down. While there wasn't too many things great about this cruise, this was one of them. Royal Caribbean could take a lesson on this one. Fresh fish was on the menu for the evening, so I ordered that along with my shrimp cocktail and Caesar salad. I couldn't eat the fish (I can't remember if it was Tilapia or Halibut) as it was so over cooked it was dry and chewy.

Please understand that I am not a picky eater. Nor am I critical about the food that I dine on. I appreciate just about any attempt to cook food and enjoy it for what it is. It is just that even I have basic requirements from fish. It has to be fresh, it has to be cooked properly and it has to be digestible. So far, the fish I was served on the Splendor was none of these.

Back to the piano bar for another (albeit more crowded) evening of wonderful entertainment with Ron.

Tuesday, May 5th, 2009; Day at Sea; "Cruise Elegant" Dress
This was a pretty standard day with the exception of a hot tub session. I climbed into the hot tub and there was a bald guy with tattoos up the wazoo and another guy and his wife. The guy had a few tats and some body piercings and the wife looked relatively normal. The conversation ran the gamut from being arrested in Mexico, for DUIs and other infractions to the pros and cons of being in jail in Phoenix where the bald guy was. I can honestly say that in hundreds of cruises and thousands of hot tub sessions that I never had any discussions like this one. Another guy got into the tub with his wife and jumped right into the discussion with his own personal experiences. It was interesting, but left me wondering about the passenger load overall.

I also learned that "Cruise Elegant" was Carnival's way of telling their guests to put on a clean pair of jeans. I normally take my tux on cruises, but somehow knew that I didn't need it on this one so I took a suit instead. I felt completely out of place in a suit and tie, but was completely thankful that I did not bring my tux, as I would have felt like a complete weirdo.

About the Evening's Dinner - Please do not Purchase and Serve Short Lobsters
After the Captain's cocktail reception we all went to dinner at our assigned table. As usual, our wine was waiting for us and we sat down to enjoy the "Cruise Elegant" atmosphere. I ordered lobster and shrimp and shrimp cocktail and a Caesar salad. When my main entree was served there were two small lobster tails. When I say small, I mean they were too small to be legal lobster in the United States.

Lobster are not capable of reproducing until they reach a certain length and if they are harvested before laying eggs to continue their population, the lobster fishery is depleted. This is no secret to any one. In fact, lobster conservation is being practiced world wide to protect the fishery. Here is a description of the issue:

"Conservation is currently practiced through the safeguarding of lobsters less than 3¼" carapace length.  Any lobster that has a smaller carapace length of 3¼" must be returned unharmed to the sea.  These lobsters are known as "shorts" or "sub-legals".  Egg-bearing females are also protected, and if caught, must be placed back in the sea.
 
Lobster traps have escape vents to allow sub-legal size lobsters to exit the trap while it is still on the bottom (they can come in, eat, then leave).  Not all "shorts" leave, however, and so the lobsterman must throw them back when they pull their trap onto the boat.  Lobster traps must also have biodegradable escape panels which will create a large opening and neutralize the fishing potential of a lost trap.  With the escape panel open, a lost trap or pot actually becomes a habitat providing shelter without entrapment."

For Carnival Cruise Lines and the Splendor to purchase and serve short lobsters is an affront to everyone. Please do not tell me they were Langostino (crayfish, squat lobster or prawns) as I know the difference

Wednesday, May 6th, 2009; Victoria, Canada; Casual Dress
It was morning as usual until we arrived at Victoria's cruise terminal. The Splendor arrived shortly before the Mariner, who docked right next to the Splendor. For some unknown reason, the Mariner was disembarking people much sooner than the Splendor. Once again, there were long lines to disembark the ship that were caused by just having two crew members processing passengers off the ship. I fail to understand why Carnival does it this way. The Mariner of the Seas has at least 4 stations open all day, which makes disembarking a breeze. I am surprised that the Splendor does not have people selling items to the passengers waiting to get off the ship.

I had decided to go my own way as I wanted to take some shots for a Victoria, Canada for ePortReviews.com and managed to make my way towards town. I met up with the balance of our group at the Empress Hotel and found that they had actually just arrived in Victoria after waiting in lines to disembark and then waiting in line to get a taxi. I had easily walked several miles and taken dozens of photos. We had fun walking the shopping streets in Victoria and eventually, I decided to continue my quest for more pictures. I walked past the government buildings, past the inner harbor and out to Fisherman's Wharf. It was raining very hard so I ducked into one of the cafes and enjoyed a cup of coffee while letting the rain subside. Victoria is such a wonderful port and just walking around it is the best way to spend the day in my opinion.

We had made reservations for the Pinnacle Steak House Restaurant and were back on board in plenty of time to get dress for dinner. We met for a cocktail before heading to the Pinnacle Steak House for dinner. Upon arrival we were greeted by a very gracious Maitre d' and escorted to our table. We were sat at a wonderful ocean view table and greeted by our waitress. At this point the wine steward arrived at our table and presented the wine list. Understand that Joanie and I completely enjoy wine with dinner and get pleasure from it every evening. We like a variety of wines, but have different tastes. I like chardonnay while Joanie likes sauvignon blanc. For this reason, we generally will order our own separate bottles. Sue and Phil also like wine, but enjoy red wines more.

The Pinnacle offered several wines by the glass, so we decided to simply order wine by the glass rather than bottles of wine. This seemed to meet everyone's needs and the variety was complex enough to satisfy everyone's tastes. When we shared our decision with the wine steward, you would of thought that we had decided to commit an obscene act of some sort. He argued that everyone ordered wine by the bottle and that we should do so because it would end up being less expensive in the long run. In spite of our desire to order by the glass, he almost demanded that we order by the bottle. When I pointed out that I had been enjoying Kendal Jackson Reserve Chardonnay in the main restaurant and that it was not offered on the Pinnacle wine list, he told me that all of the chardonnays on the list were good. This guy was unreal. I am not sure that I have ever seen such a desperate act to sell bottles of wine in my life.

I ordered a glass of Pouilly-Fuisse and he almost demanded that I purchase a bottle of it. I refused to do so and was getting a little irritated by the blatant attempt to "super size" our wine order. He then became somewhat indignant and left to fetch our wine. To be honest, his attitude ruined the Pinnacle dining experience for me. I suspect that this is when I also made a decision about Carnival Cruise Lines. We worked our way through dinner refusing to be affected by the slow service and had a wonderful conversation and experience. I have already shared the second glass of wine episode and the state of my entree, but let's move on to dessert. I never eat dessert, but everyone else ordered the Pinnacle specialty dessert. When it came, it was 3 separate desserts loaded with chocolate and other treats. I would estimate that altogether, they would be a minimum of 2,500 calories. Are they kidding?

Thursday, May 7th, 2009; Seattle, Washington; Casual Dress
We arrived in Seattle right on schedule and after the ship was cleared, we intended to get off for the express purpose of enjoying seafood lunch at our favorite restaurant. Joanie and I had found this wonderful restaurant a couple of years earlier and considered it exceptionsal, so we had a focus. We stood in line to make sure that we could disembark as quickly as possible. The restaurant was only a few blocks from the Seattle Cruise Terminal, so we could easily make it by lunch time. Since we had been in Victoria, Canada, we also had to clear immigration when we disembarked. Once we were off the ship, we entered the cruise terminal, however I did not recognize it at all. We stood in line, presented our immigration forms and passports and were allowed into the main part of the terminal.


Another Line in the Seattle Terminal

We were greeted by a huge mass of people waiting for something. As it turned out, Carnival chose not to port at the cruise ship terminal in Seattle, but at the industrial terminal that was located a few miles away. I suspect that it is much less expensive to dock there. The above picture was taken after we had waited in line about 20-minutes and had moved about 10 feet. After about another 30-minutes we understood that we had to take a shuttle through the industrial complex to get to the front of the harbor and that was what everyone was waiting for. By the time we got near the doors to the motor coaches, we overheard a Carnival representative say that if you wanted to get a taxi, go to the taxi line on the other side of the bus. Grrrrrrr. I have to admit I almost lost it here.

Hey Carnival! Why not have the Carnival guy stand where people actually get in line to tell them their options instead of at the end of the line?

Being with family, I didn't let my feelings be known, but I had had it with Carnival's complete disregard for their passengers. We left the shuttle line and then walked to the taxi line. After another 15-minutes we were on our way to Pike's Market. The taxi fare was only $12.00 to get there. I wonder how much Carnival saved by docking at pier 91 instead of at the pier in downtown Seattle? We walked around Pike's Market for a while, but it was too late to trek to our favorite restaurant, so we decided to dine at Lowell's Restaurant in Pike's Market. We ordered our food and then climbed up to the third deck to enjoy the view. Here is what we saw.


The Mariner of the Seas Docked in Downtown Seattle

There sitting right right where the Splendor should have been was the Mariner of the Seas. No lines to disembark, no lines to get out of the terminal, not taxi queue, no $12 taxi fare to get to Pike's Market and no hours wasted waiting in line.

WHY IN THE WORLD DID I AGREE TO CRUISE ON CARNIVAL????

We made our way back to the ship (another $12 taxi fare) and continued our day. By now, I was sick and tired of the Carnival experience and all I wanted to do is get off this ship and go home.

Friday, May 8th, 2009; Day at Sea; "Cruise Elegant" Dress
Another fun day at sea. Art auction, Fun Store Sales, Spa treatment discounts, photos, oh so much fun. We cancelled our reservation at Pinnacles and dined in our regular restaurant. I wanted to wear my shorts and a tee shirt with my suit jacket to dinner to see if someone would even notice, but Joanie wouldn't let me.

Saturday, May 9th, 2009; Fun Day at Sea; Casual Dress
GET ME OFF OF THIS SHIP!!!!

Sunday, May 10th, 2009; Long Beach, California
We elected to carry our own luggage off the ship so that we could disembark early and fast. We waited in line on the ship to be processed off, only this time there was only one person doing it. Of course, the Long Beach cruise terminal only has one slow elevator and the line was forever to get down to customs. I piled the bags on top of each other and took the escalator down to expedite our departure.

The happiest moment of the entire cruise was looking at the Carnival Splendor fade away in my rear view mirror.

Post Cruise

I should also mention that Joanie made the mistake of giving Carnival her e-mail address when filling out the information requested for a boarding card. She is getting daily e-mails from Carnival about this special and that. She got fed up after a few days and tried to unsubscribe. All she got was a questionnaire from Carnival demanding to know why she wanted to unsubscribe and could someone from Carnival call her?

Has Carnival outlived its time and lost touch with reality?

Pre-Cruise | The Ship | The Cruise


 

Copyright 2009, 2010 Tom Ogg & Associates * All content and information is property of Tom Ogg & Associates