Thomas Bentley
Itinerary:
Western Mediterranean
Sailing Date: September 30th, 2011
Age: 53
Occupation: gp
Number of Cruises: 15
Just got back from the most exasperating cruise i have ever
been on,
the good bits:-
Lovely
room,
Evening
food good
Philippine
and Indian staff lovely
Lots
of sun beds and no bed reserving_ a new experience for me!!!
the awful bits,
Complete
cock up with payment details, they provided the wrong bacs
details and it took 4 weeks to resolve!! (should have smelt
a rat then)
Claustrophobic
ship, dark below no window, felt cramped and unpleasant,
Wmbarkation
was a complete shambles, took hours
Only
4hours at each port to try to force you to use the
extortionate ship excursions, 2 posts were very isolated.
Independent
travel at the post was was virtually impossible
Drinks
very expensive plus 15 % !!!
Disembarkation
was also very poor, the staff provided no help loading bags,
the bus driver looked bored and just dumped everyone at
terminal 3 of airport without any explanation that this may
not be your terminal,
Noisy
all the time, smokey in most of the bar areas and virtually
nothing to do during the day at sea or evening unless you
like bingo.
The
buffet restaurant was a virtual scrum area, closed in the
evening , coffee not offered with evening meal, 2 coffees
six euros, (non smoking areas a joke)
Tips
are 49 euros compulsory each, result: apathetic staff
I
went to none of the evening entertainments but all were
described as awful by others
Muster
was a very poor affair
No
privacy in male changing rooms after sauna, pool attendant
left door open!! Not a pretty sight.
Spoke
to some serial Costa cruisers who said the larger ships were
much better, this ship is about to go for refurbish, staff
need to be properly educated as well changing the name to
Neu Romantica equivalent to windscale being renamed to
sellafield.
I would
have grave reservations about Costa again. I went as I did
not believe the summaries , i should have listened.
