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NCL
Norwegian Epic Cruise Review


Nancy Norris

Itinerary: Eastern Caribbean
Sailing Date: February 10th, 2011
Occupation: Travel Professional and Writer
Number of Cruises: Lots


Epic in Port

Introduction:

 

I had the privilege of escorting a group of 20+ friends on a 7 night Eastern Caribbean cruise on the Epic this February. Most of the group planned to fly from their hometown of Cleveland, OH the day before the cruise. Anyone who has experienced winter in Cleveland knows that this is necessary if you don't want to risk missing the ship. Well, this trip was no exception! We were hit with a major winter storm in the early morning on the day of our scheduled departure and all flights were canceled. I have elite status with Continental and was given priority for re-routing and booking (BTW, a very good reason to establish this status on your preferred airline). Unfortunately, the rest of the Ohio contingency was not as fortunate, and they were being re-booked on flights the next day that would have them arriving too late to make the ships departure. Now, this is a perfect example of where my value as a travel agent comes into play. I was able to use my resources and contacts to secure seats on flights that had them arriving in plenty of time to board the ship. As a side note, this is also a great example of the importance of purchasing trip insurance.

As we approached the port,  the 153,000 ton Epic was easy to spot. Looming large on the horizon, the ship appears boxy and top heavy.


Big, boxy Epic

Embarkation:

NCL has done an excellent job of making this process totally seamless and efficient. Due to the size of this ship, NCL utilizes two terminals for embarkation. One terminal services odd decks and the other is the check-in for even deck staterooms. We arrived at the port just before noon and were onboard in less than a half-hour. The only area that incurred any delay was the line for embarkation pictures. We bypassed this line and made our way onboard with ease.

First Impression:

With so much already written about this ship, I was eager to step aboard and formulate my own impressions. Entering on Deck 6, mid-level of the mini-atrium, into a corridor within the casino certainly did not emit a “Wow factor”. In fact, my initial reaction was lukewarm. 


View upon boarding

Just as there are two terminals to check-in, two separate gangplanks are used for embarkation (Deck 5 and Deck 6). Based on the opinion of others, entering on Deck 5 appears to be a bit more impressive. However, even though I was unimpressed at first blush, after touring the ship, I did warm to the design and décor and found the ship had many appealing attributes.



Atrium Chandelier

 

NCL took a chance and stepped out of the box to create a different kind of cruise experience, and as with many “experiments”, there were both successes and failures. This review will reflect my personal opinion about what I believe to be the “hits” and the “misses”.

Staterooms:

Probably the most talked about and much maligned aspect of this ship is the new “wave balcony staterooms” with separate showers and vanity. All in my group were assigned standard balcony staterooms on Deck 10. My roommate and I occupied stateroom #10079, forward on the starboard side of the ship. I had selected this cabin based on the brochure schematic as it appeared to have a larger than average balcony. In fact, it was significantly larger than the standard balcony for this category.


Stateroom Balcony

 

As unimpressed as I was with my initial entry onto the ship, I had the opposite reaction as I entered my cabin. With its free-form, curved walls, recessed ceiling, LED dome lighting, dark wood furnishings and earth-tone décor with accents of color the stateroom is sleek and attractive. Designed to be energy efficient, lights are activated by placing your key in the slot in the entryway and the air-conditioning only works when the balcony door is closed. There is plenty of storage space, much of which is hidden. (Life-preservers are in a cubby behind a cushion in the sofa, two deep drawers are under the sofa, wood paneling above the bed actually opens to provide more storage.)  Beds are high enough to allow for storage of suitcases under the bed. Although I liked the appearance of the rounded beds and curved headboard, they are surprisingly short. While it was not a problem for me, many members of my group found that their feet dangled off the end of the bed by several inches. Of course, this may simply have been a necessity as the standard balcony stateroom is a bit small (216 sq. ft) and space between the bed and built-in vanity was very tight.


My Stateroom

Speaking about the size of the stateroom, I have a suggestion.  I found the cream colored sofa to be aesthetically pleasing, but not very comfortable. I would remove the sofa, which takes up valuable space, and put a small chair in its place. The stateroom came equipped with a flat-screen TV (with very limited programming), a stocked refrigerator , an nice size safe and a coffee  maker. The in-room coffee maker (coffee and tea  were replenished as needed) was a pleasant addition. I hope that other cruise lines follow suit. There are ample electrical outlets, although they are difficult to reach underneath and behind the shelving unit.


Stateroom Vanity/Storage

Now, for the much discussed bathroom facilities. As you enter the stateroom, a separate shower is on one side, and the toilet is in a separate compartment on the other – both are housed in frosted glass enclosures. A curtain can be drawn to separate the shower and toilet from the rest of the stateroom for privacy. The sink and medicine cabinet are actually in the cabin proper, just beyond the shower. The original foot high goose-neck faucets that emptied into a tiny bowl have been replaced with a shorter, more adequate faucet. While this has alleviated the problem of having water splash all over the stateroom, the sinks are still much too small to be very effective and there is limited counter space.

Personally, I liked the separate shower and toilet concept. I found this configuration provided a larger shower unit and allowed for two persons to get ready at the same time. However, the sink area in the cabin left something to be desired.


Sink

Interestingly, the configuration in my stateroom was more desirable than that of my neighbors. My stateroom was configured so that as you enter the cabin the sofa is across from the sink and the bed is close to the balcony door.. The stateroom next door was designed so that the bed was across from the sink and the sofa was next to balcony door. While I had some space around the sink, there was almost no space between the foot of their bed and the sink. However, there is a trade-off. While we had a bit more space around the sink, the built in drawers and one closet in the shelving/closet/vanity unit closest to the balcony (across from the bed) were extremely narrow and somewhat useless (about 6-8 inches deep). The same drawers and closet in my neighbors room were full size and significantly deeper. This is another example of how the size of the cabin necessitated down-sizing the furnishings. BTW, the vanity light is hidden under the medicine cabinet.

I had the opportunity to inspect a deluxe balcony and at 245 sq. ft. was amazed at how much larger this cabin appeared compared to the standard balcony. It offered more storage and closet space, a larger shower (or bathtub) and room to move. If at all possible, I would definitely recommend upgrading to this category.


Studio Complex

I also had a chance to visit the two-deck studio complex. These 128 inside staterooms are designed for solo travelers. At 100 sq. ft. they are compact, but sufficient for those traveling alone. Although they are inside staterooms, they do have a circular window that looks out to the hallway (eliminating that claustrophobic feeling of a typical inside stateroom). A studio guest key card is needed to access this private complex. Studio guests have exclusive use of their own private lounge, known as the Living Room, which includes a bar, cappuccino machine, large screen TV and conversation areas.


Studio Lounge

Speaking to a number of guests who were staying in these studio rooms, this was definitely a major Epic success. Again, I hope that other cruise lines consider such accommodations in their future builds.


Studio Living Room

Dining:

With 21 various dining venues on the Epic, there is no question that NCL has taken freestyle dining to a whole new level. While there is an additional fee for many of the dining options, about ½ of them are included in the price of the cruise. This is one area that I believe NCL made huge improvements over my past experiences. While I have always recommended clients spend the money to dine in the specialty restaurants on NCL if they want a really good meal, it is so not necessary on the Epic. I found the quality of the food and service in the main complimentary dining venues far surpassed my expectations. On a 7 night cruise it was virtually impossible to experience every dining option available to me, but with help from my fellow traveling companions we did sample almost all.


Manhattan Room Entrance

First, let's take a look at those that are included in the cruise fare:

Manhattan Room (Deck 6, Aft):

This is one of the two main dining rooms onboard and my favorite of the two. Sophisticated and stylish, the Manhattan Room is aptly named. Reminiscent of a 1940's style supper club, the art deco décor, impressive two story aft panoramic window and polished dance floor provide a perfect backdrop for an enjoyable dining experience.


Manhattan Room Panorama

While reviews are mixed on the quality of food, I was pleased with my choices and those dining with me were equally impressed. Guests can dine to the big band sound of the Manhattan Band and enjoy occasional appearances by Legends Unplugged (more about this in the Entertainment section of my review). The Manhattan Room is open for dinner from 5:30-9:30.


Manhattan Room Seating

Taste (Deck 5, Aft):

Located at the base of the atrium, with the glitzy LED chandelier as its focal point, Taste is the other main dining room.


View of Taste from Above

Off-white colors, free form walls interspersed with flowing curtains and stained glass windows make for an eclectic modernistic décor. Food and service were both quite good the two times I dined here.


Taste Seating

Tip: I really enjoyed my dining experience when we were seated in one of the corner enclaves.

However, when seated in the open atrium area below the chandelier, I found the noise from the casino filtered down and was quite annoying. Taste is open for breakfast, lunch and dinner.

O'Sheehan's Neighborhood Bar and Grill (Deck 6, Mid):


O'Sheehan's Entrance

This was my favorite of the “free” dining options. Spanning both sides of the deck, port side is the restaurant and bowling lanes and the bar occupies the starboard side. This Irish Pub is open 24/7 serving breakfast from 5:30 AM – 11:00 AM and then offers typical pub fare such as fish and chips and wings, as well as  yummy comfort food like shepherd's pie the rest of the day. I loved the dark wood, stained glass, comfortable booths and casual atmosphere, not to mention the fish and chips. Service was very friendly and efficient.


O'Sheehan's Dining

Tip: Although it is not listed as a lunch venue on embarkation day, it IS open and a great alternative to the typical chaos that can ensue in the buffet area when staterooms are not yet ready.

Garden Café (Deck 15, Fwd):

The Garden Café is the standard cruise line buffet-style dining venue. Garden trellises adorned with flowers and windows on all sides make for an attractive, light and airy décor.


Garden Cafe Seating

Multiple serving stations, lined along both the port and starboard sides, feature a different epicurean offering. In the morning there are a number of made to order omelet/egg stations and pre-made eggs benedict are available everyday. 


Garden Cafe Stations

A daily themed lunch, along with a carving station, made-to-order pasta, Asian, Mexican and Indian cuisine, sandwiches, pizza, salad bar and dessert and beverage stations offer a plethora of choices. A separate ice cream station offers hard and soft serve from lunch through dinner. Kudos to NCL, I thought the food was sufficiently varied to suit all tastes and the pre-cooked scrambled eggs and eggs-benedict were both served hot (my personal test for quality of the buffet).

Great Outdoors (Deck 15, Fwd):

The Great Outdoors is an extension of the buffet offering breakfast, lunch and dinner and also serves as the outdoor poolside grill.


Great Outdoors Buffet

In the evening, the Great Outdoors offers late night snacks until midnight. Guests dining here are protected from the sun by tent-like canopies.


Great Outdoors Seating

Spice H20 (Deck 15, Aft):

This multi-purpose, multi-level space serves as the Adult's Only Pool area during the day.


Spice H2O Grill Seating

Port side of the upper tier is a small buffet area that serves a continental breakfast from 8-11, luncheon treats like burgers and wings from 12-3 and late night snacks from 6 until the evening parties end.

Epic Club (Deck 16 Fwd):

Serving an intimate breakfast, lunch and dinner, this private restaurant is reserved for guests staying in the Courtyard Villas and Suites.


Epic Club Restaurant

Courtyard Grill (Deck 16 Fwd):

The Courtyard Grill is the private alfresco dining option for those guests staying in the Courtyard Villas and Suites.

Atrium Café (Deck 5, Mid):

Part wine bar, part coffee bar, the Atrium Café is the place to go for a specialty coffee (extra charge) or to grab a tempting dessert or snack on the run.


Atrium Cafe

Room Service:

Room service is available 24/7, albeit a somewhat limited menu. Guests can order continental breakfast fare, standard soup and sandwiches or a three-egg omelet at no charge. However, selections such as a jumbo shrimp platter or a cheese selection that serves 4 can be ordered for an additional fee.

As you can see, there are certainly enough complimentary choices that one could have great meals without paying the extra fare for specialty dining. However, some of these “alternative” dining venues proved to be a highlight of my cruise and well worth the price!


Moderno and Cagney's Entrance

Cagney's Steakhouse (Deck 7, Aft) $25 pp:

NCL's signature steakhouse restaurant  had a different feel than the Cagney's on other ships in the NCL fleet. While the menu remains the same, this restaurant shares the aft portion of deck 7 with Moderno. An entryway leads to a shared hostess station and guests dining at Cagney's are ushered to the port side.


Shared Hostess Station

The space between the two restaurants houses a gourmet salad bar that is shared by both venues. This is the most expensive dining option on the ship, but for those that love steak – well worth the price. For an extra $10 diners can order a whole lobster or 32 oz. Porterhouse steak.


Cagney's

While I did not get a chance to have dinner there, a few of us chose to sample the Captain's Favorite Jazz Brunch on a sea day. While the food and service were outstanding and ambiance quite lovely, I am not sure it was worth the $20 service fee. (Now, if it had been a free-flowing champagne brunch that would be a whole different story.)

Moderno (Deck 7, Aft) $20 pp:

Occupying the starboard side of the rear of deck 7, this Brazilian churrascaria was a very popular venue. Servers continuously bring a variety of broiled/slow roasted meats on skewers to be sliced table side at this all-you-can-eat restaurant.


Moderno

The meal starts with a trip to the salad bar, and vegetables, bread and other side dishes are served family style. Each guest is given a card (one side green, the other red). As long as the card is turned to green, limitless chorizo, lamb chops, chicken (my favorite) and steak are brought to diners until the guest turns the card over to red (indicating that they are finished).  Dessert is also included. Make sure to arrive very hungry and don't fill up on the bread and salad bar.

La Cuccina (Deck 14, Fwd) $10 pp:

This Italian eatery is a hidden gem tucked under the Garden Cafe in the bow of the ship. Access is via a staircase found in the forward section of the Garden Cafe.


La Cuccina Entrance

Bookcases, arched brick walls and windows looking out to sea make for a quaint and homey atmosphere. La Cuccina serves standard, but good, Italian fare.


La Cuccina

Le Bistro (Deck 5, Mid) $20 pp:

Another NCL signature restaurant, this French restaurant was the favorite alternative dining choice for many in my group, including myself. In fact, some in my group returned for a second time just for the escargot and butter roasted lobster tail.


Le Bistro Entrance

(Note: There is an extra charge for the lobster.) The elegant décor adds an “upscale” appeal to the restaurant and compliments the rich cuisine perfectly.


Le Bistro

Shanghai's (Deck 6, Aft) $15 pp:

Serving dim sum, noodles, wok fried dishes, Shanghai's is a small venue that is open for dinner only. I did not find the red and green décor with wooden chairs and bright lights very appealing. I did not dine here, but a few in my group did and gave it an OK rating. It never seemed to be very busy any evening and walk-ins were seated immediately.


Shanghai's

Noodle Bar (Deck 6, Aft) A la carte:

While Shanghai's did not appear to be very popular, the Noodle Bar adjacent to Shanghai's was a huge hit. Think of  it as Chinese fast food at ala carte pricing starting at $2.50. Open for lunch and dinner serving a variety of rice and noodle dishes, the bar was always full.


Noodle Bar

Teppanyaki (Deck 7, Mid) $12.50 lunch/$25 dinner pp:

On the Epic, NCL has enlarged this popular Japanese dining venue making it the largest teppanyaki restaurant at sea. Guests sit around the table side hibachi and are entertained by the combination of presentation and knife skills as their meals are prepared by talented chefs. This is another alternative restaurant that is totally worth the price.


Teppanyaki

Wasabi (Deck 7, Mid) A la carte:

Sushi anyone? This is not my cup of tea, but for those who enjoy fresh sushi, sashimi and sake this is the place to dine. Guests dine at a counter with comfortable high-back chairs and can select from a variety of ala carte items. Most popular choice appeared to be a combination plate with three different rolls and an appetizer for $10.


Wasabi

Spiegel Tent (Deck 6, Fwd) Dinner Theatre $20/$30:

This is the venue for the Cirque Dreams show (which I will review in the entertainment section). A relatively uninspiring fixed menu is the fare, but no one chooses this option for the meal anyway. Cost is dependent on your seating for the show: $30 premium seating is on the main floor and balcony seating is $20.


Spiegel Tent Entrance

Pizza Delivery 24/7 ($5 delivery fee):

If you are in the mood for pizza, a quick call and pizza is delivered to you, anywhere on the ship.

Entertainment/Lounges:

Wow! Although the Epic did not provide that “Wow Factor” as I embarked on the ship, NCL hit a home run with the entertainment options onboard. Gone are the traditional production shows and the typical evening entertainment schedule that revolves around the one day only early and late performances in the main theater. From Blue Man Group and Howl at the Moon to NCL Parties and so much more, guests had a plethora of choices.


Spice H2O Party

Beginning on Deck 5 and moving upwards, let's take a closer look at the various entertainment venues around the ship:

Atrium (Deck 5, Mid):

In addition to the Atrium Bar where guests can order a specialty coffee, glass of wine or cocktail and grab a snack, the three story atrium with its giant video screen is a hub of activity.


Atrium Video Screen

On any given day, guests can play Nintendo Wii games on the big screen, view a movie, watch a cooking demo, participate in group games or sit and relax in one of the comfy chairs while listening to one of the many onboard musicians.


Atrium

Epic Theater (Deck 5 & 6, Fwd):

The two-level main theater is home to Blue Man Group and Legends in Concert.


Epic Theater Entrance

Blue Man Group's 70 minute show is performed 8 times during the cruise (2 performances on 4 nights). Performance art, audience participation and visual and audio props combine to offer a lighthearted and fun-filled show. While it was very entertaining for most, it held no surprises for me as it was the same show I had seen at the Cleveland Playhouse as part of my Broadway Series.

Legends at Sea is performed by one of the rotating casts of the Las Vegas Legends in Concert group on the remaining 3 nights of a 7 night cruise with 2 shows nightly. Neil Diamond, Janet Jackson and Aretha Franklin were the tribute performers featured on our cruise. This 40 minute show was a high energy hit and, in my opinion, not to be missed. Both of these shows are free and a huge bargain based on the high cost to see either in Las Vegas.


Epic Theater

Tip: I mentioned in the Dining Section of this review that I would speak to the Legends Unplugged performances in the Manhattan Room. Lackluster and mediocre at best, having been subjected to these weak performances our entire group had all but written off attending the real show in the theater. At the last minute, a few of us decided to forego our trepidation and attended the show anyway. Boy, am I glad we did! Pass on Legends Unplugged, but don't miss Legends at Sea in the Epic Theater.

Cirque Dreams Dinner Show (Deck 6, Fwd):


Spiegel Tent Entrance

Hmmm, this is one show I was so looking forward to, but ended up being disappointed. The 217 seat Spiegel Tent is a two level theater in the round. Main floor seating is $30 and a single row of circular seating around the balcony is $20. While the acrobatics were impressive, the antics revolve around a very weak story line full of slapstick comedy that misses its mark, frenetic antics and shrill singing. Due to the nature of the constant movement of the performers, guests are informed that they will be required to stay in their seats during the entire 2 hour performance (no bathroom breaks permitted).


Spiegel Tent

Tip: If you do decide to attend, save some money and reserve seating in the upper deck as those seats actually provide a better view.

Headliners Comedy Club (Deck 6, Fwd):

Headliners is the venue shared by a cast of the legendary Second City comedic improv troupe and the dueling pianos of Howl at the Moon.


Headliners Wall of Fame

Second City performs a number of shows at 7, 9 and 11 PM, with the late night show at 11 PM geared for an all adult audience. When Second City is not scheduled to perform, the Howl at the Moon dueling pianos get the audience singing and dancing to rock music, hip hop and everything in between. On stage from 9 PM – 1 AM, be forewarned that after 11 PM things can get pretty raunchy and rowdy.


Headliners Seating

While there is no charge for either entertainment option, you will need to make reservations for Second City.

O'Sheehans Bar & Grill (Deck 6, Mid):


O'Sheehan's Bar

This was one of my favorite venues on the ship. The bar is located on the starboard side of O'Sheehans and has the feel and ambiance of a neighborhood sports bar.


O’Sheehan’s Starboard

Belly up to the bar and watch the TV tuned to a sports event, shoot a game of pool or play a round of darts. There are even a couple of bowling lanes on the port side.


Bowling Lanes

Fat Cats Jazz & Blues Club (Deck 6, Aft):

The Slam Allen Blues Band performs here 6 nights a week and is a great crowd-pleaser.


Fat Cats Entrance

Get there early if you want to score one of the 160 seats, and prepare to be wowed by the delta inspired sounds and jam  late into the night to some serious blues.


Fat Cats

Cascades Bar (Deck 6, Aft):

This small casino bar outside the Manhattan Room is great for a quick drink or to play one of the video gambling machines at the bar, but not much else.


Cascades Bar

Cagneys Bar (Deck 7, Aft):

Cagney's Bar is a comfortable, albeit small, bar on the Moderno side of the aft portion of deck 7. Open in the evenings only, a 2-for-1 martini special was offered most days between 5:30 and 6 or 7 PM.


Cagneys Bar

Maltings Beer & Whiskey Bar (Deck 7, Aft):

Maltings, an NCL signature bar, is one of the many bars along the deck 7 corridor known as Bar Central. This bar was inspired by the lobby bar at the Mandarin Oriental in London.


Maltings

Svedka Ice Bar (Deck 7, Mid):

The first of its kind at sea, Svedka Ice Bar is a unique experience. Kept at a constant temperature of 17ºF, the entire bar, including the glasses are made of ice. Guests are provided parkas, and the $20 cover charge includes 2 drinks featuring Svedka Vodka.


Svedka Ice Bar

Although reservations are required, during my cruise there was no difficulty making a reservation at the last minute.

Shakers Martini Bar (Deck 7, Mid):


Shakers Piano Bar

Another of the Signature Bars along the Bar Central corridor, Shakers is an attractive modernistic venue with a number of great conversational areas with comfy sofas and chairs. Piano music entertains the patrons in the evening.


Shakers Martini Bar

Humidor Cigar Lounge (Deck 7, Mid):

The cigar lounge is tucked into a corner at the rear of Shakers. An enclosed area with a private door is well appreciated by those of us that find cigar smoke offensive.


Humidor Entrance

Bliss Ultra Lounge (Deck 7, Fwd):

This all-day entertainment and nightclub complex is similar to the same venue on the Gem and Pearl.


Bliss Entrance

Greeted by statues of horses at the entrance, decorated in deep blue, orange and gold sateen with chaise lounge beds scattered about, decadent is the one word that comes to mind.


Bliss Decor

Bowling alleys, pool tables and a pulsating dance floor make this party central. After 11 PM, Bliss is an adults-only venue.


Bliss Venue

Waves Pool Bar (Deck 15, Fwd):

This requisite pool bar is a popular spot and makes for a great location for those who enjoy being a part of the poolside action.


Waves Bar

Spice H2O (Deck 16, Aft):

There is another outdoor bar at Spice H2O catering to those who took refuge at this all-adult venue during the day.


Spice H2O

The space also includes a small pool, 2 jacuzzis, a multi-tiered lounging area and snack bar. At night, the pool is covered by a retractable dance floor and Spice H2O is transformed into an outdoor nightclub.


Spice - Adult Only Venue

Epic Club Lounge (Deck 16, Fwd):

This is a private lounge reserved for those that are staying in the Epic Villas.


Epic Club Lounge

Posh Beach Club (Deck 18, Fwd):

This is another private venue for the Epic Villa guests. During the day, these privileged guests can lounge on white-cushioned day beds and private cabanas. At night it becomes their private nightclub. Unfortunately, I did not have my camera with me on my one visit, but suffice it to say, it was pretty “posh”.

Other Public Space:

In addition to dining and lounges, there are many other areas of the ship that offer their own form of entertainment.


Sports Complex

Sports Complex (Deck 17):

This two level complex offers a variety of challenging and entertaining activities for guests of all ages to test their physical talents.


Sports Court

There is a full size basketball/volleyball court, a 33 ft high climbing wall, the first rappelling wall at sea, a full size batting cage and a 24 ft high climbing cage known as “The Spider Web”.


Spider Web

Other than the water slides at the Aqua Park, Euro Bungy was one of the most popular venues.


Euro Bungy

Entourage (Deck 16, Aft):

Entourage is the Teens Club (ages 13-17). Stairs on Deck 15 lead up to this special teens-only space.


Entourage Private Entrance

Designed like an adult lounge, teens enjoy air hockey, pinball, foosball, a video jukebox, large screen TVs and Playstation 3. At night it is transformed into a teen nightclub.


Corridor Separating Spice H2O From Rest of Ship

Video Arcade (Deck 15 Aft):

In the corridor between Spice H2O and The Marketplace there is a well equipped video arcade that is open 24/7.


Video Arcade

The Marketplace (Deck 15, Aft):

This open-air market is another shopping venue offering logo merchandise and special sale items (weather permitting).


Marketplace

Kid's Aqua Park (Deck 15, Mid):

A Kid's Splash Park is just one part of the expansive Water Park on the Epic.


Kids' Splash Park

Aqua Park (Deck 15, Mid):

The Epic sports an expansive water park that features three twisting water slides, including the Epic Plunge. The Epic Plunge is the only tube slide and largest bowl slide at sea.


Water Slides

 In addition, there are two pools, five hot tubs and the above mentioned separate kids' splash park. As is the case with most ships of this size, although there are a plethora of lounge chairs, they are tightly packed together and fill up quickly.


Aqua Park Overview

Particularly since this is the main hub of daytime activity including poolside games and contests, not to mention the island music performed on the poolside bandstand.


Aqua Park Bandstand

Tip: In addition to the optional adults-only Spice H2O lounge area, if you wish to escape the frenzy and crowds at the Aqua Park, there is a circular elevator located just outside the Garden Cafe which allows access to a “Quiet Zone” Sundeck on Deck 16.

Mandara Spa & Salon (Deck 14  Aft):


Mandara Spa Entrance

This 31,000 sq ft. space, operated by Steiner, has 24 treatment rooms and amenities include a dry float suite, relaxation lounge, heated beds, hydrotherapy pool, sauna, steam room, thermal spa suites, acupuncture, botox and hair and beauty salon . All of these treatments and facilities incur a charge.


Heated Thermal Loungers

On our cruise they were offering an unlimited “Chill Out” facilities package for $199 per couple which included a complimentary 15 minute massage.

Pulse Fitness Center (Deck 14, Mid):


Treadmills

With 30+ treadmill machines, 18 cross trainers, a cardiovascular, resistance and stretching area, a boxercise ring, squash court, kinesis room, aerobics room and classes in yoga, Pilates and an intense body sculpting boot camp, there was no shortage of ways to work off those extra calories. As an added bonus, Pulse was open 24/7.


More Equipment

Recess Kid's Crew (Deck 14, Mid):

The largest kids space in the NCL fleet, the kids area is divided into separate space-themed play sections for kids ages 2-5, 6-9 and 10-12.


Separate Age Based Play Section 1

The facility includes an air hockey table, interactive light-up dance floor, Wii gaming area, arts and crafts station and surround sound cinema.


Age Based Play Section 2

Group babysitting is available from 10:30 PM to 1:30 AM for $6 per hour for the first child and $4 per hour for the second and third child in a family.

Tradewinds Shopping (Deck 7, Mid):


Tax and duty free shops

Jewelry, clothing, perfume, make-up, logo items, souvenirs and all sorts of baubles and trinkets can be found at this tax and duty free shopping area. Free-standing circular kiosks amid this shopping corridor can create a bit of congestion (particularly during a sale).


Shopping kiosks 

Sandbar Spirits and Tobacco (Deck 7, Aft):

Another shopping opportunity to purchase items tax and duty free.


Sandbar

The Barber Shop (Deck 7, Aft):

In addition to the Mandara Spa and Salon, the Epic even has a stand-alone barber shop.


Barber Shop

The Library (Deck 7, Aft):

What appears as an afterthought, next to the Barber Shop is a very small library.


Library

Box Office (Deck 6, Fwd):

Even though NCL is known for its “freestyle cruising”, guests who like to plan ahead can make reservations online for specialty dining and various shows before they leave home (45 days before sailing). As there were some venues that we definitely did not want to miss, many of my group made advance reservations. However, once onboard guests can make reservations via the interactive TV in their stateroom or visit the Entertainment Box Office.


Entertainment Box Office

There are boards at the box office that show the real time availability of all shows each day. Reservations for all shows that have no cover are held until 10 minutes prior to show time. After that, available space is open for walk-ins.

Epic Casino (Deck 6, Mid):


Epic Casino

Depending on your point view, the casino is either a “hit” or a “miss”. Spread over 31,000 sq ft, there is no shortage of standard games of chance and multiple slot machines. The casino is not an enclosed space, but rather it occupies the majority of the deck 6 corridor.


Casino Alley

Smoking is permitted in the casino, and since there is absolutely no way to get from one end of deck 6 to the other without walking the casino gamut, this can be an issue for those adverse to smoke.

Art Gallery (Deck 5, Fwd):


Park West Art Desk

Another Park West Gallery at sea, The Collection Art Gallery on Epic is an attractive space with a number of original works for sale.


Collection Art Gallery

Click Photo Shop (Deck 5, Fwd):
Thanks to the innovation of facial recognition technology, guests no longer have to search through walls of photos to find their pictures. Photos are stored digitally and guests can access their pictures by swiping their sea card at one of the photo shop kiosks. Cameras and other photo equipment can also be purchased.


Photo Shop

Internet Café (Deck 5, Fwd):

Although the entire ship is Wi-fi enabled, an Internet Cafe tucked behind the Photo Shop offers a number of terminals. Guests can purchase a 25 minute package for $100, 100 minutes for $55 or pay per minute. An initial application fee applies on first login.


i-Connect Internet Cafe

Lobby (Deck 5, Mid):

Much like the hub of a hotel lobby, the exterior of this circular space is the location of Guest Services,


Guest Services

The Shore Excursion Desk,


Shore Excursion Desk

A Port and Shopping information kiosk      


Port and Shopping Station

and a Future Cruise Consultant Desk.


Future Cruise Consultant

Miscellaneous Comments and Observations:

●I found the Epic to be fairly easy to navigate, other than winding ones way through the casino maze on deck 6. Signage posted on the stairwells of public decks and at the banks of elevators made locating venues relatively easy. There were even signposts located throughout the ship to keep one moving in the right direction. The carpeting was even color coded to keep your port and starboard bearings (red signified port side and blue was starboard).


Signposts Throughout Ship

●NCL has partnered with Nickelodeon and there was no shortage of opportunities for children (and adults) to interact with Sponge Bob Square Pants and other Nick favorites. Slime Time Live! Was performed in the Epic Theater, and guests could join the characters for breakfast, play games poolside or take advantage of one of the many meet and greet sessions (of course, the latter was simply an autograph/photo op).

To the dismay of some in my group, the Epic does not have a complete walk-around deck. However, the starboard side of deck 7 does have a jogging track – 3.8 times around equals 1 mile. The port side of deck 7 had a shuffleboard court.

●There is an ATM machine in the casino.

●The Epic does offer a wine package of sorts, but a bit different than those I have purchased on other cruise lines. You must purchase a minimum of 6 bottles from the wine list and you receive a 20% discount on the total price. You can select all of the same kind or a mix of white, red and sparkling wines. While I received vouchers to be redeemed anywhere on the ship, others in my group had their entire stash delivered to their stateroom at the beginning of the cruise.

●I liked the overall design of the ship, but there are some major areas of the design that were quite bothersome. The area between the Aqua Park and the Marketplace was a virtual wind tunnel. Even when the ship was in port it was difficult to traverse that area without bracing oneself against the wind.

●In general, I found the staff and service to be both friendly and efficient. No matter where I was on the ship, I was treated to smiles and pleasantries. Special kudos to my cabin steward! No matter what the request, he was able to accommodate us and it was a joy to be greeted by him each day.

●With 21 dining options and 18 lounges, clubs and bars there is no question that the Epic is freestyle cruising on steroids. While there were a few in my group that preferred the traditional cruise entertainment schedule, I loved the concept and freedom to return to my favorite entertainment venues on any given night.

●For a ship with a passenger load of 4200 passengers, other than at the Aqua Park, I never felt overwhelmed by crowds.

●Disembarkation was as organized and painless as was embarkation.


Norwegian Epic



 

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