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Royal Caribbean Cruise Line
Brilliance of the Seas Cruise Review


Mary Engram
mengram@worldviewtravel.com

Itinerary: Western Mediterranean
Sailing Date: September 26th, 2008
Age: 57
Occupation: ACC/MCC Travel Consultant
Number of Cruises: 40+

 

This review is going to be long, but I hope not boring.  There are no photos, but hopefully that will come later.  We are a group of 8 who had never sailed the Med before and this cruise did not disappoint.  Six of the 8 live in California and the other two live in Alabama.  I spent over a year researching the various ports of call and arranging for private drivers for our excursions etc, and the planning really paid off.

Flight Arrangements- Six of the 8 booked airfare through RCL.  Although a bit higher, the price was comparable to independent air once you added roundtrip transfers to/from airport/pier.  Although the group was at the mercy of RCCL, we were not disappointed with the flight schedules provided. We flew from LAX to Barcelona via Atlanta on Delta and returned them on either Delta via Atlanta or Air Frances via Charles de Gualle.

Pre-Cruise- My husband and I booked a 2 night stay at the Atrium Palace Hotel through RCCL. While booking with RCCL cost a bit more, the benefits outweighed the cost when you factor in that the transfers to/from airport/hotel/ship.  In addition, the rate included a full breakfast buffet each day (a value of approx. 18 Euro per person per day). The breakfast buffet selection was quite good and included hot and cold items, cooked to order eggs, champagne, juices, pastry, meats and cheeses.  RCCL had a manned Hospitality Desk in the hotel lobby where you could get information on the city and purchase optional tours.

 

Our room was not ready when we arrived, but the hotel staff secured our luggage and we went off in search of lunch.  We asked the hotel for a local restaurant in the area and they told us if we wanted authentic and not microwave food, to head to the small alley off Las Ramblas so off we went.  Don’t ask me the name of the place.  All I know is that there was a bunch of people speaking Spanish standing at the counter, eating food I’d never seen before, with menus I could not read.  Yippee I hit the jackpot.  This was the spot for me. 

The restaurant did have a sit down section so we waited 15 minutes for a table and placed our order with a waiter that did not speak English,  My Spanish is limited to hello and goodbye with a smile and the menu was in Spanish.  So when in Spain, just point to something and see what arrives at your table.  I had no idea what we ate but the food was great and I left with a full stomach for about $25 euro for the two of us.

After lunch we went back to our hotel to see if our room was ready.  We initially had a room on the 7th floor with a balcony and view of the school yard (not a great view, but loved the balcony).  The only problem was the TV did not work and Hubby was not happy about that.  My thought was, we are in Barcelona, who needs a TV, but Hubby insisted that the hotel either get it fixed or we move to another room.  Long story short, we moved to a smaller room on a lower floor, but Hubby had his TV and was a happy camper.  The room was still large by European standards and the in room bottled water was free.

 

 

The hotel had quite a few amenities such as a spa, Indoor pool, full bar and restaurant and free wireless internet access in your room and all the public areas. They also had a small business center with 2 computers with free internet access for guests to use if you didn’t have a laptop.  This worked great for us as Hubby could check emails using the laptop and I could use the hotel business center. 

Since it was our first night in Barcelona, I was chomping at the bit to get out and see the city.  Forget about jet lag and all that other nonsense, I wanted to get out, explore, and feel the vibe of the city.  Luckily I have a husband who is more settled than I, so while he took a short nap after lunch, I went to the business center to take advantage of the free internet to check emails. 

The first night we basically walked around the city, Las Ramblas area, and ended up at the harbor where a statue of Christopher Columbus looms high and large.  This was just the first of many monuments we were to see. 

The next morning, we purchased tickets for the HOHO Bus directly from our hotel's front desk and spent the entire day riding around the city exploring various sites. Gaudi is all over the place and you have to see his work to believe it.  We especially like Park Guell as it overlooks the city with magnificent views and well as comfortable benches decorated with colorful tiles.  That night we all walked down to Happy Hands and enjoyed a wonderful meal together.   This was my first time trying Sangria and I really liked it.

Barcelona is a huge city full of active people and tons of things to do and I it well worth staying an extra night or two either before and/or after your cruise. Barcelona is architecturally stimulating and the entire experience of Barcelona's bustling streets, various barrios and diversity is reason enough to spend several days enjoying its beauty, dining, shopping and sights. 

One thing that stands out about Barcelona is its abundant art, unique architectural flavor, rich history, stylish and beautiful residents and the enormity of its opulent culture. Walking the shopping streets is an adventure in high fashion, spectacular architecture, ornate artwork and a flavor all its own.

Embarkation- The RCCL Rep at the hotel had informed us to have our checked luggage packed and ready for pick up at 9am. After another nice breakfast at the hotel, we waited and waited for the RCL bus that was supposed to pick us up at 10:30.  Come to find out, the bus driver got a parking ticket and was delayed.  We made a brief stop at another hotel to pick up other cruise guests and were at the pier around 12 pm. Upon arriving at the pier, the line was not too long and the process was painless. 

Ship: The Radiance class ships are my favorites and the Brilliance did not disappoint.  No signs of rust, most of the carpet and upholstery had been recently replaced and there was little sign of wear and tear.  But what can you expect when all around you staff is cleaning, polishing, and wiping different areas of the ship.  They do work hard to keep the ship in good condition. 

Service: Service was excellent on this cruise.   Katherine, the Concierge was wonderful and could not do enough to ensure her guests were well taken care of.   To give you an example, I personally don’t use the Concierge service except for an occasional late night cappuccino.  Half way through the cruise I was in the Windjammer getting my customary after dinner soft serve ice cream and I hear this voice behind be say “so this is where you spend your time instead of coming to my lounge”.  You guessed it.  It was Katherine.  I didn’t think she knew me from a hole in the wall, but this if the kind of one-on-one relationships RCL works hard to have with their customers.  Needless to say, from that night forward I went to the concierge’s lounge each night if for nothing more than to have a few words with Katherine.

Food/Dining: My husband loves the Seaview Café, but they changed the menu.  No more onion rings, hot dogs, or sandwiches.  They only had pasta, pizza, and salads, which was a big disappointment for My husband.  Traditional dining times were 600pm and 900pm and My Time Dining was from 7:30 pm - 1030pm.   We did not dine in Portofino or Chops on this trip. 

Dress - The dress code onboard was a bit more casual.  Even on formal nights, it appeared that folk changed into more casual, comfortable clothing after dinner. 

CANNES:
We dropped anchor in the Cannes harbor around 9:30am.  My group did not want to do private shore excursions in this port so some of them went on RCL shore excursions and other went ashore to venture on their own.  We elected to obtain the services of private driver so I found 14 other people who were interested and reserved 2 vans for full day excursions with Revelation Tours. 

Cannes is the home to the famous Cannes Film Festival and is one of the most chic resorts on the French Riviera.  Although we did not stop, we saw the famous red carpet.  Monaco is a separate country and is one of the richest in the world. While only less than a square mile in size, Monte Carlo is simply bulging with yachts, Ferraris, jewelry stores and everything else one can spend money on.  Taking a walk through downtown Monte Carlo's shopping area and then by the marina on the way to the casino is like taking a walk in an adult fantasyland. The square in front oft the casino is breathtaking and the gardens up the hill afford on a fabulous view of the best of Monaco

Our first stop was Old Nice.  Exploring the historic district is fascinating and offers a glimpse into the past. The open air markets and shops seem to be everywhere.  We spent time exploring its wonderful shopping streets and visiting the Old Section of town.  The streets are filled with many French sidewalk cafes (where I got my first taste of French pastry) and the local produce, fish and open air markets are not to be missed.

Next we were on our way to Eze, a walled medieval village dating back to the 12th century that resides on the very top of a mountain looking over the Mediterranean. It is totally enclosed by rock walls and it has been resurrected and turned into a quaint village offering tourists a look into its history. Eze has narrow cobbled pathways that meander throughout the villages. There are some excellent restaurants near the top part of Exe and more just below its entrance near the road. There are also a couple of perfumeries located close to Eze.

Our last stop was Saint-Paul de-Venice, a typical medieval village made famous by the actors and artists living there. Certainly one of the most appreciated places on the French Riviera for its atmosphere, you cannot travel to this part of France without a stop in this delightful village.

After a fun filled first day, we arrived back to the port of Cannes at 6:30pm with plenty of time to make the last tender back to the ship at 7:30pm.   Revelations Tours did a great job and everyone was pleased with their service.  I would highly recommend them and will use them again.

LIVORNO (FLORENCE/PISA):
Livorno is a port city about 15 miles from Pisa and about 45 miles from Florence.  I arranged all our tours in Italy with Giovanni, a tour company I met at the Luxury Travel Expo in 2007.  We were we met by Walter promptly at 7:30 am and off we went in a private mini van which would that would take us up close and personal to the various destinations.   We left the pier well ahead of the RCI busses and Walter stayed true to his promise that we would have Pisa all of ourselves.  After our stop in Pisa (the city is not very large so didn’t take long to explore), we were off to Florence.

At this point I must pause and mention one of many examples of the excellent customer service we received from Giovanni’s company and our guide Walter.  I mentioned that Tuscany was a place we always wanted to see but knew we would not have time during this trip.  Not a problem, says Walter.  “I will take you into the Florence from the back way so you can see Tuscany”.   He then proceeded to get off the main highway (Trivia note:  if you are ever on a straight road in Italy, it was built by the Romans) and we were on our way to see the Tuscany countryside.  Walter explained the harvest times, why olive trees are hollow in the middle, showed us olives that were not good for oil, explained that brand name does not matter as long as it is Extra Virgin Olive Oil, and why there was government control over crop rotations.

When we arrived in Florence, Walter was going to show us the “Beverly Hills” villas but we had to detour because a bike marathon was going on.  Not a problem for Walter because he grew up and lived in Florence so he knew all the back roads and short cuts and no time was wasted.  When we got into town we found ourselves in the middle of a local parade, complete with marching bands, representatives from all the local villages, and an added treat, a procession of retired alpine police with their little sage-green felt hats, each topped with a black feather (“capello Alpino”) that is at least 2 feet long.

We spent the day at the Accedemia, Baptistry, Bell Tower, Duomo, Ponte Vecchio and the leather market and outdoor shopping stalls.  Giovanni made our reservations at the Accademia and we bypassed all the lines.  Not only that but Walter literally drove us to the front door of most places, parked the van in the city center and squares and waited so we could safely leave our bags in the van.  He also made us reservations at a local Trattoria where we had a private air conditioned dining room and excellent food.  I highly recommend using private drivers if you want a stress free way to see as much as possible without having to walk miles.

Civitavecchia (Rome):
Civitavecchia is a port city about 90 minutes north of Rome. Again we used the services of Giovanni and this time we had Manny as our driver and he was also excellent.  We did have an issue with the size of the van and comfort level for some of the ladies, but this was quickly rectified by Giovanni.  When we returned from lunch, he had another van all ready for us so that those with longer legs could proceed on our tour in comfort. 

WOW is all that I can say about Ancient Rome. We were awed by the Vatican and the ruins, to the point where, we did NOT want to go back to the ship. What an overwhelming feeling it was to be standing in the midst of such history and biblical references. We felt so blessed to have the very short time in Rome, and WILL go back (we threw coins in the fountain).

Giovanni was kind enough to also arrange a private guide and reservations for the group to tour of the Vatican, St. Peters, and the Sistine Chapel so we were able to skip the line.  And believe me that line was LONG!   But we went right to the Vatican Museum where we met our guide Stefanie who had our tickets in hand and walked us right to the front of the line and into the museum.  We were able to walk through the museum and Sistine Chapel all the while receiving plenty of history and background from our guide.

After our tour, Manny made reservations at a local restaurant and the food was very good.  Afterwards Manny was waiting for us to begin the whirlwind tour of Rome. Our stops included, Trevi Fountain (remember Hubby and I  tossed our coins in), Capital Hill, Piazza Venezia, Roman Forum, Mouth of Truth, a part overlooking the city of Rome, and the Coliseum.

By the time we got to the Colliseum, there was a huge line that we bypassed with pre-purchased tickets and so Manny could take us through a special entrance.   Although Manny was not able to join on us on the tour, he gave us plenty of information and insight before going in. It was all incredible.

We did not see the Spanish Steps and Pantheon, or Circus Maximus as planned, as we had an unfortunate mishap during our trip to the Colliseum.  A member of our group fell and had to be rushed back to the ship.  Praise God she was not seriously injured and only required a few stitches on her lip.  She was ready to go on our excursion to Naples the next day.  At this point, I should mention that RCL’s medical staff was quick, responsive, and professional in treating her medical needs.  For those of you to feel you don’t need insurance, all I can say is You Don’t Need It - Until You Need It.  So don’t take the chance and risk it.

Naples (Amalfi Coast):
I again booked a private driver for the day with Giovanni and as promised Gieussipi was at the pier waiting for us at 7:30am for our full day on the Amalfi Coast. After leaving the pier, we drove past Mount Vesuvius and continued along the coast to Sorrento where we had some time to explore this seaside town. From Sorrento we continued to Positano and again had time to wander up and down this hillside town.

If you haven't taken the drive through the Amalfi Coast, I highly recommend it.   However, the drive is not for the faint of heart or those who don’t like heights. 

Giuseppe took us to a family run restaurant in the hills above Positano overlooking Positano. Oh my goodness.  I can't even begin to describe how awesome the food and the view from the ladies bathroom were. There are no menus. You eat what "mama" cooks. It was 20E per person and the food just kept on coming.  It also included homemade wine and lemoncello after dessert. Yum! Highlight of the day.

We continued the drive to Pompeii where we met up with our private guide, Michael who was a professor of history and wrote historical articles for a local newspaper and radio station.   He was very knowledgeable and gave us a 3 hr guided tour which allowed us to learn and see so much.  If you have never visited Pompeii, I would highly recommend it.  

At Sea: Finally a day of rest!  We slept and watched movies all day.

VENICE OVERNIGHT:
Ahhhh, Venice. If you haven't been there, you need to go. If you have, then you know what I am talking about.. Venice is truly one of the world's most wonderful cities.  We entered the Grand Canal at 12 noon just in time to hear the city's chimes ring.  The ship docked at the Cruise Terminal which is about a 15 min. water shuttle ride away from St. Mark's.  Most of the group purchased the 2-day water shuttle pass through RCL, but we decided to use the local Vaporetto and purchased tickets at the nearby station. 

Grand Canal
We took the #1 Vaporetto down the Grand Canal to St. Marks Square. We managed to get seats in front and enjoy the spectacular view of the old buildings sitting right in the water. Small docks or steps with platforms lead right to the front doors of some of the hotels along the canal. It would have been fun to spend a night in one of them. Gardens and window boxes and balconies full of flowers caught our attention as we slowly made our way to St. Mark's Square.

ST. MARKS SQUARE
St. Mark's Square is a huge area bordered by St. Mark's basilica and the old and new Procuraties. The Doge Palace sits next to St. Mark's Basilica and the famous Bell Tower rises above it all. At street level, Procuraties are filled with cafes, restaurants, and shops. There are four or five cafes with huge areas of little tables set up in the square where you can sit and listen to live music being played.

It was 9 a.m. when we reached the square and there were few tourists around.  We paid our 6 Euros each and took the elevator to the top of the Bell Tower. The view of the square was wonderful.

We walked directly out of the bell tower and got in the line for the basilica which was already stretching across the square.  It is a beautiful church  with numerous scenes depicted with mosaics shimmering in golden highlights in the large domes looming overhead. The floor is a geometric pattern of tiles.

The Pigeons of Venice
For a euro you could buy a small bag of corn and instantly make friends with hundreds of pigeons. Actually they are very gentle and there was only one "accident" which was quickly cleaned up.

Venice Evening Gondola Ride
This was the only ship excursion we took.  We boarded our gondola being careful not to move too much. It's almost like getting into a canoe. With amazing skill, the gondoliers used their long tongued poles to manipulate the vessels out of their dock and into the canal. It was an armada of 4 gondolas that slowly made its way down the Grand Canal. In the center of the armada, was a gondola with a tenor and an accordion player who serenaded us as we floated between buildings illuminated with the colors of the evening sun. As we entered a narrow canal to navigate the maze of small waterways that lace the island, the sound of Ole Sole Mio resonated from the exteriors of the buildings. Each time you go under a bridge you are to share a kiss.  Yes it was romantic! 

The following day, we again took the Vaporetto, but this time decided to find out where going to the last stop on the line would take us.  What a great decision this was because we ended up on Lido Island.  We enjoyed the day exploring the little nooks and crannies of this beautiful city.   No one spoke a word of English, and frankly my Italian is more like Spanish with an Italian sound.. We wandered its narrow pedestrian streets and noticed that there were an abundance of artist galleries and also stone and clay shops.  We passed several flower shops all selling spectacular arrangements, a local fish market in a small square where the fish were being sold open air on ice, local pharmacies and dry good stores and of course, local restaurants

From the first moment we stepped into Lido, we could see that it is completely different. First, the buildings are modern and there are vehicles, bikes, and public buses on the streets. Trees and rosebushes line the streets and is a big change from all the cobble streets, bridges and close alleyways.  Trendier and more residential than traditional Venice, it still offers small canals, a variety of dining and impressive views of the city from across the Lagoon. 

We met a butcher who spoke partial English and he directed us to walk down Gran Viale Santa Maria Elisabetta until we got to the beach.  Little did we know that the Lido is the beach of Venice. This island shelters the lagoon from the Adriatic Sea, and is famous for its Movie Festival which is held every year between the end of August and the first week of September. 

It was interested to see Venetians fully clothed laying on cement benches and wooden slabs sunning themselves.  As we walked the length of the island, we found that many of the local bars and eateries had that "where everybody knows your name" family feel, lending an insider's view to life on Lido. 



 

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